Shipping Policy

Shipping information

For electric skateboards
  • We cover taxes/duties for most of the countries/regions in the below list.
  • The customs in these countries/regions may require the tariffs, taxes or duties that we don't cover: Alaska, Hawaii, Puerto Rico, Norway, Switzerland, New Zealand, Japan, South Korea, Israel, which means you may have to pay the tariffs/taxes/duties by yourself.
  • Sometimes the shipment will be delayed due to the courier's problem or holidays. 
  • If the shipping method of the country/region provided in the table is only one option like by air, that means you have to choose the air shipping only.
  • Your tracking information will be in your shipping confirmation email that is sent 2-4 business days after your order has been placed. The tracking information may not be updated until the package enter your country, this is typically the case with international orders as the package gets handed over to the country’s local carrier for final mile delivery

This form will be adjusted according to the rules of couriers and customs as well as our market strategy.

We take 1~2 business days for processing orders and upload tracking number within 48 Hours.

Total Delivery Time = Processing Time + Shipping Time

Country / Region Shipping Method Shipping Times Shipping Fee Shipping Fee
United States Local warehouse 1-3 business days Free N/A
By sea 28-35 business days Free Free
By air 5-8 business days $50 $70
Alaska, Hawaii, Puerto Rico By air 10-15 business days $200 $250
Canada By air 10-15 business days $70 $120
Mexico By air 8-15 business days $300 $300
United Kingdom By train 30-35 business days Free Free
By air 7-10 business days $300 $300
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden By train 30-35 business days Free Free
By air 10-15 business days $80 $100
Norway, Switzerland By air 4-10 business days $150 $200
Russia By train 20-30 business days Free Free
Australia By sea 25-35 business days Free Free
By air 10-12 business days $50 $80
New Zealand By air 15-20 business days $150 $200
Japan By air 7-10 business days $150 $200
South Korea By air 3-5 business days Free Free
Israel By air 25-30 business days $200 $250
Malaysia, Singapore, Thailand,  Vietnam, Macao, Hongkong, Taiwan By air/Truck 3-10 business days Free Free
Indonesia(Jakarta) , Philippines By air 7-15 business days $200 $250
United Arab Emirates (Dubai) By air 10-12 business days $70 $110
Kazakhstan, Belarus By train 25-35 business days $70 $110

Please contact us via email if your country/region is not in the above list before you place an order. 

For accessories
  • We provide free shipping if the amount of the order is more than $50.
  • If the amount of the order is less than $50, extra $20 shipping fee will be charged. Thank you for your understanding.
  • For some countries/regions, if you only purchase the accessories, you may have to pay the taxes/duties according to the law or custom's requirement.

Update on 03/01/2021